Flexible ordering options designed to fit seamlessly into your workflow
Whether you prefer online ordering through Tempus Hub, EHR integration, or a paper approach, we make it easy and efficient—always prioritizing your convenience.
Hub Online Ordering
Tempus Hub is our online platform, available on desktop or mobile, that makes it easy to order tests, view results, and access personalized treatment insights.
EHR Ordering & Results
With Tempus’ EHR integration, you can place orders and access results directly in your health care system’s EHR, like Epic, OncoEMR® and others.
To learn if your account is integrated with Tempus or to initiate the integration process, complete this form.
Email or fax ordering
Submit completed requisition forms via email at support@tempus.com or fax to 800.893.0276.
ONCOLOGY
NEUROLOGY & PSYCHIATRY
Steps to ordering
Submit an order through Tempus Hub, via your EHR, or through a paper requisition form, including all required clinical and billing documentation.
Use the appropriate Tempus collection kit to collect the specimen, ensuring all required documents are included. Learn more in our Clinic Guide for Tempus Collection Kits.
(Optional) Inform your patient about the Tempus Financial Assistance Program and share how they can apply.
Monitor your order status anytime through Tempus Hub or email support@tempus.com for updates.
Results are delivered automatically when ordered through Tempus Hub or your EHR.
If you used a paper requisition form, you’ll receive an email notification or fax once the results are ready (depending on your communication preferences).
Reach out to your Tempus Representative or email support@tempus.com if you have any questions.
Mobile Phlebotomy
At Tempus, we believe every patient should have access to the testing they need. That’s why we provide convenient, at-home blood draw services for oncology patients, ensuring they can complete their testing with ease and comfort.
To schedule an appointment (choose one):
Call 800.739.4137
- Use our Mobile Phlebotomy Request Form→
Financial assistance
We help provide access to our tests for all patients in financial need
Approval of the financial assistance application is based on your household income and takes into account all life circumstances. Once a financial assistance application is submitted either online or over the phone, you will receive a decision at the time of submission.
If approved, you will know immediately about the maximum out of pocket cost of your testing.
Please contact billing@tempus.com if you are concerned about out-of-pocket costs and would like to discuss your options.
All U.S.-based patients are eligible to apply for financial assistance regardless of insurance status. For international patients, we offer a self-pay option. If you have any questions, please email patients@tempus.com. Authorization for Medical Records: Through access.tempus.com, applicants are directed to our Notice and Authorization for Medical Records authorization form. This optional form allows us to request outcomes and other medical records from your health care providers. Please see the form for more information.
Order a kit
Easily request Tempus specimen collection kits for your practice.
Via the Tempus One agent in Hub
Ask One to “Order specimen kits.”Through your representative or customer support
Contact your Tempus representative or reach out to Customer Support for assistance.
- Oncology support: 800.739.4137 or support@tempus.com
- Neurology & Psychiatry support: help@tempus.com
This is AI-enabled precision medicine
This is the future of healthcare.