1. Who can order the Tempus test?

    Clinicians treating patients who suffer from depression, anxiety, or other psychiatric conditions can order a Tempus test.

  2. How long will it take to get the results?

    We aim to provide results before the patient’s next appointment. Results will be delivered to the ordering physician approximately 10 days from the time Tempus receives the sample and order requisition form.

  3. Which patients are eligible for the Tempus|nP test?

    Patients diagnosed with Major Depressive Disorder (MDD), General Anxiety Disorder (GAD), or related psychiatric conditions may benefit from the Tempus|nP test. For more information please email help@tempus.com.

  4. Are the results of the Tempus|nP report confidential?

    Tempus is a HIPAA (Health Insurance Portability and Accountability Act) covered entity. Results that contain protected health information will only be shared with the ordering physician and as otherwise permitted by law.

  5. Is this test covered by insurance?

    We guarantee that a patient will not receive a bill from Tempus if our test is not covered by insurance. If the test is covered by insurance, all U.S.-based patients are eligible for our financial assistance program which can reduce out-of-pocket costs to $0-$100. To find out immediately if you qualify for financial assistance, you can apply here. If you have questions related to our billing process or financial assistance program, please contact us 800-739-4137 or billing@tempus.com.

Contact Us

Our Client Services Team is available from
9:00 am - 6:00 pm CT, Monday - Friday

support@tempus.com